ActiveComply Help Center

SocialShield User Guide

Data Connector for BI Tools: SocialShield

What is Social Media?

What is a Platform/Service?

What is a Profile?

How Often are Profiles Checked for Changes?

What are Assets?

What does Discovery mean?

What are Trigger Terms?

What is a Facebook Business Page?

How Often are Websites Archived?

Facebook Business Page Help Guide

Updates to Instagram’s API: Invitations and Reauthorization

Executive Reporting Dashboard

Executive Reporting Dashboard

Assets Monitored on Dashboard

Clearance Report

Notifications Tab

Clearing Alerts

"Move To" Button

Using the Date Filter

Advanced Trigger Term Search Engine

Clear Multiple Identical Posts

Discovery Folder

SocialShield Asset Monitoring Statuses

Individual LO Discovery

Profiles Folder

Profile Checkup

Scanning for Individual Licensed Employee Information

Unapproved Websites

Collections Folders

Notification Toggle

Complaints & Good Reviews Collection Folders

Inappropriate Language & Politics Collection Folder

Translations Collection Folder

Videos Collection Folder

AI Video Assist

Reporting Resources

Creating Contact Cards

Contact Emails & Bulk Import

Manually Adding Assets

Assigning Social Media Assets to Contact Cards

Exporting Reports From SocialShield

Terminating Employees in the System

Branch Support Contact

Branch Contacts

Branch Ticket - User Portal Link

Tickets and Emailing Corrective Action

Content Risk Rating

Ticket Settings

Ticket Statuses

Changing Ticket “From” Email Address

ActiveComply Tickets - Guidance for Licensed Employees

Settings Configuration

Advanced Trigger Searches

Key Word Terms: Content Policies

How to Change Your Password

LinkedIn Monitoring

LinkedIn Monitoring

ActiveComply LinkedIn Monitoring - Guidance for Licensed Employees