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SocialShield User Guide
SocialShield User Guide
By Melissa and 2 others
3 authors
75 articles
Data Connector for BI Tools: SocialShield
FAQs
What is Social Media?
What is a Platform/Service?
What is a Profile?
How Often are Profiles Checked for Changes?
What are Assets?
What does Discovery mean?
What are Trigger Terms?
What is a Facebook Business Page?
How Often are Websites Archived?
Quick Undo
Facebook Business Page Help Guide
Updates to Instagram’s API: Invitations and Reauthorization
Executive Reporting Dashboard
Executive Reporting Dashboard
Assets Monitored on Dashboard
Trends
Clearance Report
Notifications Tab
Alerts Folder
Alerts
Sorting Alerts
Clearing Alerts
"Move To" Button
Using the Date Filter
Advanced Trigger Term Search Engine
Clear Multiple Identical Posts
Archiving
Activity Log
Internal Notes
Discovery Folder
Discovery
SocialShield Asset Monitoring Statuses
Individual LO Discovery
Profiles Folder
Profile Checkup
Scanning for Individual Licensed Employee Information
Unapproved Websites
"More" Folders
Collections Folders
Notification Toggle
Complaints & Good Reviews Collection Folders
Inappropriate Language & Politics Collection Folder
Translations Collection Folder
Videos Collection Folder
AI Video Assist
Reporting Resources
Contacts Page
Contact Cards
Creating Contact Cards
Contact Emails & Bulk Import
Assets Page
Manually Adding Assets
Assigning Social Media Assets to Contact Cards
Bookmarks
Bookmarks Page
Exporting Reports From SocialShield
Terminating Employees in the System
Branches
Branches Page
Branch Cards
Branch Support Contact
Branch Contacts
Branch Tickets
Branch Ticket - User Portal Link
Ticketing
Tickets Page
Tickets and Emailing Corrective Action
"Sticky" CC's
"Send Later"
Content Risk Rating
Ticket Settings
Ticket Statuses
Changing Ticket “From” Email Address
ActiveComply Tickets - Guidance for Licensed Employees
Ticket Owner
Settings
Settings Configuration
Manage Users
Advanced Trigger Searches
Key Word Terms: Content Policies
How to Change Your Password
LinkedIn Monitoring
LinkedIn Monitoring
ActiveComply LinkedIn Monitoring - Guidance for Licensed Employees
SocialShield User Guide