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"Send Later"
Sarah Norato avatar
Written by Sarah Norato
Updated over 10 months ago

ActiveComply users can opt to create multiple Tickets for one or more licensed employees and send these Tickets out at a later time in a bulk batch. To send a Ticket later, users can create a Ticket and use the drop-down arrow on the Send Now button to select the Send Later Option. The Send Later feature will allow the system to group multiple Tickets for one licensed employee in a singular email or allow the user to send out Ticket emails to multiple employees at one decided time, such as at the end of the business day.

Users can visit the Tickets Page to send all pending Tickets. Users can select Send Later as the Status and select Send Now to send all postponed Tickets to multiple LOs at once.

Users may also visit a Contact Card to send multiple pending Tickets to one licensed employee in particular. Users can select the Ticket icon on the Contact Card to see all open Tickets.

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