After issuing corrective action, ActiveComply Users can view a list of all Tickets on the Tickets Page. To access the Tickets Page, users can use the Setting Gear icon and select Tickets.

At a glance, the User will see the Platform being Ticketed, Ticket Title, Ticket Status, Contact Status (Active Contacts will appear as green icons and Terminated Contacts will appear as red icons), Assigned To, Assigned By, Last Updated date, Ticket Creation date, last Emailed date, and assigned Risk Status. These fields will be included in Ticket Exports.

Users can also see Tickets by using the Ticket Alert icon at the top right of the access bar.

Note: By selecting the Ticket Alert icon, an automatic filter status of Needs Attention will be applied.