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TrustFrame Email Notifications

Melissa Grindel avatar
Written by Melissa Grindel
Updated over 3 weeks ago

TrustFrame allows Submitter users to receive automated emails noting the status of their Document. Document Statuses that will result in an email include:

  • Approved/Auto-Approved

  • Non-Compliant

  • Changes Requested

The below automated email templates will be sent to Submitter users from "[email protected]" based on the particular Document Status:

Approved

When a Document receives a status of Auto-Approved or is manually marked by an Admin user as Approved, Submitter users will receive the below email notification and a copy of the uploaded file:

Changes Needed

When a Document receives a status of Non-Compliant, Submitter users will receive the below email notification:

Changes Requested

When a Document receives a status of Changes Requested, Submitter users will receive the below email notification:

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